Freshworks Inc., the intelligent customer engagement software company, announced the appointment of veteran Software as a Service (SaaS) visionary Stacey Epstein as Chief Marketing Officer (CMO). Epstein brings over 25 years of industry experience, fueling startups to high-growth multi-billion dollar companies. Continue reading Freshworks Appoints Former SuccessFactors and ServiceMax Executive as Chief Marketing Officer
Daily Archives: March 25, 2021
Emarsys launches personalization tech for mobile subscription businesses to aid customer retention
World-leading omnichannel customer engagement company Emarsys launches a new personalization solution for mobile subscription-based businesses to improve customer loyalty and customer lifetime value. Continue reading Emarsys launches personalization tech for mobile subscription businesses to aid customer retention
UJET Adds MicroCorp to Expanding Channel Partner Program
UJET Inc., the world’s first and only CCaaS 3.0 cloud contact centre provider, announced a strategic partnership with MicroCorp, an AppSmart® company, and leading national master agent. Continue reading UJET Adds MicroCorp to Expanding Channel Partner Program
For Third Consecutive Year Customers Give Verint a Perfect Score in Overall Vendor Satisfaction for Workforce Management
Verint® announced its achievement of perfect scores in multiple customer satisfaction categories in DMG Consulting LLC’s new 2021/2022 Workforce Management (WFM) Product and Market Report*—including a perfect 5.0 out of 5.0 in the “Overall Vendor Satisfaction” category for the third consecutive year. Continue reading For Third Consecutive Year Customers Give Verint a Perfect Score in Overall Vendor Satisfaction for Workforce Management
Confirmit Named CUSTOMER Magazine Product of the Year Award Winner for Fifth Consecutive Year
Confirmit, a leading provider of solutions that enable Market Research, Customer Experience and Employee Engagement teams to turn insights into stories that fuel action, announced that TMC has named Confirmit’s Digital Feedback solution as a 2021 CUSTOMER Product of the Year Award winner. Continue reading Confirmit Named CUSTOMER Magazine Product of the Year Award Winner for Fifth Consecutive Year