Technology solution specialist Avoira has been named winner of the prestigious 2021 UK National Innovation Awards Remote Employee Productive Performance category. Continue reading Avoira and Noetica Win National Innovation Award for Remote Employee Productivity and Performance
Monthly Archives: May 2021
Sensée wins Remote Team Communication & Collaboration category of the 2021 UK National Innovation Awards
Sensée is delighted to announce that its LiveDesk™ Digital Workplace Creation Tool was named Remote Team Communication & Collaboration innovation of the year at the 2021 National Innovation Awards. The winners were announced at a virtual gala event on 11th May. Continue reading Sensée wins Remote Team Communication & Collaboration category of the 2021 UK National Innovation Awards
Blue Prism wins Remote Access to IT resources category of the 2021 UK National Innovation Award
Blue Prism®, a global leader in intelligent automation, took home the 2021 National Innovation Award for Remote Access to IT resources, after a display of world-class ingenuity and innovation. Continue reading Blue Prism wins Remote Access to IT resources category of the 2021 UK National Innovation Award
8×8 Announces Experience Communications as a Service (XCaaS) to Help Organizations Meet New Work Requirements
8×8, a leading integrated cloud communications platform provider, announced Experience Communications as a Service (XCaaS), a cloud communications deployment model that erases the boundary between Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). Continue reading 8×8 Announces Experience Communications as a Service (XCaaS) to Help Organizations Meet New Work Requirements
Blue Prism Announces Comprehensive New Enterprise Contact Centre Offering with Amazon Connect
Blue Prism® announced the availability of Blue Prism Service Assist on Amazon Web Services (AWS) – a comprehensive, no-code, intelligent automation contact centre solution that combines intelligent digital workers and native AWS services so enterprises can deliver faster, more efficient, and more engaging customer experiences. Continue reading Blue Prism Announces Comprehensive New Enterprise Contact Centre Offering with Amazon Connect
Amdocs Provides Business Continuity for BT’s Mobile Customers to Enjoy Secure Remote Digital Engagement
Amdocs, a leading provider of software and services to communications and media companies, and BT, one of the world’s leading communications services companies, announced that in addition to their existing multi-year managed services agreement, BT has implemented Amdocs’ and Lightico’s real-time digital interaction platform across its contact centres, to enable business operations to be conducted digitally and remotely in the cloud. Continue reading Amdocs Provides Business Continuity for BT’s Mobile Customers to Enjoy Secure Remote Digital Engagement