Doxim®, the leading customer communications management (CCM) and engagement technology provider serving financial and regulated markets, announced the release of a comprehensive ROI analysis calculator for Customer Communication Management (CCM). Continue reading Doxim Launches Customer Communications Management (CCM) ROI Calculator
Daily Archives: September 6, 2021
Survey Reveals Challenges People Face with Increased Video Meetings
Uniphore, the leader in Conversational Service Automation (CSA), released survey results revealing Japanese consumer perspectives on the challenges and opportunities for video conversations. Continue reading Survey Reveals Challenges People Face with Increased Video Meetings