IntelePeer, a leading Communications Platform-as-a-Service (CPaaS) provider, announces its omni-channel Atmosphere CPaaS solution is now available within IBM Watson Assistant to help businesses easily extend their AI-powered virtual assistants with voice capabilities, without the need for third-party integrations. Continue reading IntelePeer collaborates with IBM to add voice capabilities in its intelligent virtual agent
Daily Archives: September 9, 2021
Juniper Research Ranks Infobip Leader in Mobile Messaging Space
Global communications company Infobip has been ranked leading service provider in the mobile messaging space by Juniper Research in its new Competitor Leaderboard, placing well ahead of the next established leader. The study assesses the capacity and capability, product positioning – including size of operations – financial performance, and sophistication of messaging solutions of 20 prominent vendors. Continue reading Juniper Research Ranks Infobip Leader in Mobile Messaging Space
Vonage Supports Expanding Small Business Market through the Pandemic with Future-Proof Cloud Communications Solutions
For Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, the events of the last year have highlighted the importance of providing future-proof cloud communications solutions for its growing small and midsize (SMB) customer base. Continue reading Vonage Supports Expanding Small Business Market through the Pandemic with Future-Proof Cloud Communications Solutions
Movius, a Leader in Secure Unified Communications, Acquires Cognitive CX and AI Provider Intentico
Movius, a leader in secure, mobile unified communications, acquires Intentico, a technology company that specializes in AI-based cognitive customer experiences (CX). By leveraging Intentico technology, Movius can provide businesses new ways to engage their customers and gain deep intelligence about those interactions in a unified solution. Continue reading Movius, a Leader in Secure Unified Communications, Acquires Cognitive CX and AI Provider Intentico
Servion Successfully Renews Cisco Gold Provider Worldwide
Servion, a leading contact centre and CX solutions provider, recently announced its Cisco Gold Provider Worldwide Certification renewal. This certification emphasizes Servion’s ongoing commitment and competence in selling, installing, and supporting Cisco solutions across the globe. Continue reading Servion Successfully Renews Cisco Gold Provider Worldwide