Whatslly, the Conversational Sales platform that facilitates powerful one on one customer engagement over instant messaging channels, announced an $11M financing round. The funding will enable the expansion of its services and more businesses to connect over new direct-to-customer channels. Continue reading Whatslly Raises $11M Seed Funding to Transform Customer Relationships Over Popular Instant Messaging Channels →

Quinyx, the leader in AI-powered workforce management (WFM), announced it has raised $50M in funding led by Battery Ventures. Continue reading Quinyx raises $50 million to transform the way businesses manage their hourly workforce →

Based on Frost & Sullivan’s recent analysis of the Latin American Cloud Contact Center Solutions Market, it recognizes Genesys with the 2021 Latin America Cloud Contact Center Company of the Year Award. The cloud service and solution gives businesses access to self-service boards, voice, bots, social media, email, and asynchronous channels such as the preferred WhatsApp in the region to connect with their customers. Continue reading Genesys Applauded by Frost & Sullivan for Providing a Complete Digital Experience with Its Cloud Services and Solutions →