ubisend, a leader in conversational AI solutions for business, announced it has been acquired by Soprano Design, a global leader in CPaaS and communications technology headquartered in Sydney, Australia. Continue reading Soprano Design Acquires AI, Chatbot, and RPA Platform ubisend
Daily Archives: April 4, 2022
Helpshift Launches “Metashift” – the World’s First Customer Support System for the Metaverse
Helpshift, the established leader in in-app customer service and user support for mobile-first brands, has announced the launch of Metashift, its patented user support and customer service solution for the Metaverse. Brands can use Metashift to provide immersive support within AR, VR and mobile experiences, with advanced features unique to the needs of the Metaverse. Continue reading Helpshift Launches “Metashift” – the World’s First Customer Support System for the Metaverse
KCOM searching for local talent again with dozens of new jobs
KCOM has launched a major recruitment drive to fill 40 new customer service roles. The Hull-based phone and broadband provider is expanding its customer service and technical support team for the second time in 12 months to cope with rising demand as it continues to expand its services across Hull, East Yorkshire and North Lincolnshire. Continue reading KCOM searching for local talent again with dozens of new jobs
Pega Delivers New Intelligent, Low-Code Capabilities for AI-Powered Decisioning and Workflow Automation
Pegasystems, the software company that crushes business complexity, announced the latest edition of its Pega Infinity™ software suite that helps empower organizations to quickly deploy apps, create smarter workflows, and deliver better experiences for businesses and their customers. Continue reading Pega Delivers New Intelligent, Low-Code Capabilities for AI-Powered Decisioning and Workflow Automation
Smarsh Enables Enterprise Organizations to Unlock More Compliance Capabilities for Zoom Meetings
Smarsh®, enabling organizations to manage the risk and uncover the value within their communications data, announced new capabilities for its Capture solution for Zoom. Continue reading Smarsh Enables Enterprise Organizations to Unlock More Compliance Capabilities for Zoom Meetings
Artificial Solutions announces deal with one of the largest Healthcare Providers in the world
Artificial Solutions®, the leading specialist in Conversational AI (CAI), announced the signing of a three-year licensing agreement with one of the largest single-payer healthcare system in the world. The deal will allow access to Artificial Solutions SaaS platform, Teneo. Continue reading Artificial Solutions announces deal with one of the largest Healthcare Providers in the world