Mitel, a global leader in business communications, announced that it is expanding customer choice and flexibility by launching subscription-based offers across all flagship platforms in its global portfolio, including MiVoice Business, MiVoice Office 400, MiVoice 5000 and MiVoice MX-ONE. Continue reading Mitel Launches Subscription Offerings Across All Flagship Platforms
Daily Archives: April 13, 2022
TTEC recognized as a Leader in 2022 Gartner® Magic Quadrant™ for Customer Service BPO
TTEC, one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, announced that Gartner recognized it as a Leader in the 2022 Magic Quadrant for Customer Service BPO. Continue reading TTEC recognized as a Leader in 2022 Gartner® Magic Quadrant™ for Customer Service BPO
Customer Success Has Officially Reached Critical Mass
Gainsight, in partnership with benchmarking research firm RevOps Squared, has completed a study on the strategies and benefits of Customer Success programs within high-growth companies. Continue reading Customer Success Has Officially Reached Critical Mass