Zowie, the only AI-powered chatbot technology built specifically for eCommerce teams who want to drive sales through customer support, announced $14 million in Series A funding led by Tiger Global Management. Continue reading Zowie Closes $14M Series A From Tiger Global To Help eCommerce Brands Turn Customer Support Into Sales
Daily Archives: May 26, 2022
Creative Virtual Partners with SMG to Improve the Digital Customer Experience with Dynamic Assistance
Creative Virtual, a world leader in conversational AI for customer and employee engagement, has partnered with Service Management Group (SMG) to deliver an industry-first dynamic assistance capability. This integrated offering helps brands identify and address friction points, provide in-the-moment issue resolution, and increase conversion rates. Continue reading Creative Virtual Partners with SMG to Improve the Digital Customer Experience with Dynamic Assistance
Helpshift Launches First Free Plan for Metaverse Customer Support
Helpshift, the established leader in in-app customer service and user support for mobile-first brands, has announced the availability of Feedback+, a new free plan for in-app customer support. This is Phase One of the company’s rollout of Metashift, its patented user support and customer service solution for the Metaverse. Continue reading Helpshift Launches First Free Plan for Metaverse Customer Support