Pindrop Expands The VeriCall® API Platform To Include New Fraud-Risk Scoring Powered By The Pindrop Intelligence Network (PIN)

Pindrop, a global leader in voice technology, announced that VeriCall Technology–a solution offered by its wholly owned subsidiary Next Caller–now offers fraud risk analysis from the Pindrop Intelligence Network (PIN) to enhance its passive authentication technology while making fraud detection capabilities more accessible to a broader audience. Continue reading Pindrop Expands The VeriCall® API Platform To Include New Fraud-Risk Scoring Powered By The Pindrop Intelligence Network (PIN)

NICE CXone Digitizes Contact Centre Operations for Regional Australia Bank

NICE announced that Regional Australia Bank, one of Australia’s premier banking alternatives to the ‘Big Four’ banks, has successfully implemented the NICE CXone platform to help streamline its contact centre operations and better support its branches across New South Wales (NSW). Continue reading NICE CXone Digitizes Contact Centre Operations for Regional Australia Bank

Ivanti Continues to Build Industry Leading Organization by Hiring Former Avaya and CA Leader Dennis Kozak as Chief Operating Officer

Ivanti, the provider of the Ivanti Neurons automation platform that discovers, manages, secures, and services IT assets from cloud to edge, is continuing the company’s growth strategy by naming industry veteran Dennis Kozak as Chief Operating Officer (COO) effective April 25, 2022. Continue reading Ivanti Continues to Build Industry Leading Organization by Hiring Former Avaya and CA Leader Dennis Kozak as Chief Operating Officer