Infinity, the leading call intelligence provider, has announced a new partnership with Automotive Transformation Group, a leading provider of automotive solutions. Continue reading Infinity becomes preferred partner of Automotive Transformation Group
Daily Archives: May 19, 2022
MaxContact builds on record year of growth with new VP of Engineering
Manchester-based customer engagement technology provider MaxContact announces a key new appointment to the senior team following an unprecedented period of growth. Continue reading MaxContact builds on record year of growth with new VP of Engineering
ActiveOps announces new enhancements in ControliQ workforce management software
ActiveOps PLC., the management process automation company, announces the release of new and improved capabilities to its leading enterprise workforce management software for service operations, ControliQ. Continue reading ActiveOps announces new enhancements in ControliQ workforce management software
Doctor Anywhere Chooses Vonage to Power Telehealth Services in Southeast Asia
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been chosen by Doctor Anywhere, a regional omnichannel healthcare company headquartered in Singapore, to deliver timely and effective digital healthcare solutions across Southeast Asia using Vonage’s Video API. Continue reading Doctor Anywhere Chooses Vonage to Power Telehealth Services in Southeast Asia
Gartner Says Adaptable Sales Organizations Must Rethink Their Customer Understanding, Engagement and Operating Models
Sales leaders looking to cultivate an adaptable sales organization should rethink their current sales efforts across three dimensions, according to Gartner, Inc. Those dimensions include: customer understanding, customer engagement and operating models. Continue reading Gartner Says Adaptable Sales Organizations Must Rethink Their Customer Understanding, Engagement and Operating Models
Genesys Ranked Leader by Frost & Sullivan in Annual Frost Radar Reports
Genesys®, a global cloud leader in customer experience orchestration has received worldwide recognition for its growth and innovation by Frost & Sullivan in its regional cloud contact centre reports.[1] Continue reading Genesys Ranked Leader by Frost & Sullivan in Annual Frost Radar Reports