Qualtrics, the leader and creator of the experience management category, announced a new integration that brings Qualtrics XM Discover’s AI and machine learning capabilities into SAP Service Cloud® to help customer service teams resolve customer issues, increase resolution rate and improve customer satisfaction. Continue reading Qualtrics and SAP Partner to Bring More Empathy to the Contact Centre
Daily Archives: May 10, 2022
Humanforce Closes Significant New Growth Investment from Accel-KKR
Humanforce, a Sydney-based global provider of workforce management solutions, announced the closing of a significant growth investment from Accel-KKR, a leading technology-focused private equity firm. Continue reading Humanforce Closes Significant New Growth Investment from Accel-KKR
DISQO Acquires Feedback Loop
Customer experience platform DISQO announced the acquisition of Feedback Loop, Inc. Feedback Loop’s SaaS technology empowers fast and easy consumer feedback for product and marketing professionals, from early-stage discovery to ideation and design. Continue reading DISQO Acquires Feedback Loop
Cortical.io positioned as the Leader in the 2022 SPARK Matrix for Text Analytics Platforms by Quadrant Knowledge Solutions
Quadrant Knowledge Solutions announced that it has named Cortical.io as the 2022 technology leader in the SPARK Matrix analysis of the global Text Analytics Platforms market. Continue reading Cortical.io positioned as the Leader in the 2022 SPARK Matrix for Text Analytics Platforms by Quadrant Knowledge Solutions
Theta Lake Attracts $50 Million In Series B Funding
Theta Lake, the leader in unified communication security and compliance solutions tailored to today’s new, increasingly digital and distributed world of work, announced a $50 million series B funding round led by Battery Ventures. Continue reading Theta Lake Attracts $50 Million In Series B Funding
RingCentral Appoints Sonalee Parekh as Chief Financial Officer
RingCentral announced that Sonalee Parekh has been appointed as RingCentral’s Chief Financial Officer and will join the Company in her new role by May 31, 2022. Parekh will be responsible for all the company’s financial functions, including financial planning, controllership, tax, treasury, corporate development and investor relations. Continue reading RingCentral Appoints Sonalee Parekh as Chief Financial Officer