Khoros, an award-winning leader in digital-first customer engagement software and services, announced it is one of the first badged partners to integrate with the all-new Content Marketing specialty that is part of the TikTok Marketing Partner Program. Continue reading Khoros Announced as One of the First Official Partners in TikTok’s Marketing Partner Program →

Emplifi, the leading unified customer experience (CX) platform, announced an integration with the all-new TikTok Content Marketing specialty, which is part of the TikTok Marketing Partner Program. Emplifi is part of an inaugural group of content marketing partners that will make it easier for marketers to scale their content on TikTok. Continue reading Emplifi Becomes TikTok Marketing Partner to Help Brands Unleash Power of Video →

ASAPP, Inc., the artificial intelligence (AI) research-driven company, launched AutoSummary—a new AI Service API that provides contact centres with automatic conversation summaries and analytics-ready data. Continue reading ASAPP Launches AutoSummary to Automate 100% of Call Summaries for Contact Centers →