TTEC Government Solutions LLC, a subsidiary of TTEC Holdings Inc., a leading global customer experience (CX) technology and services innovator for end-to-end digital CX solutions, has been awarded a broad contract to manage operations for the Customer Contact Center (CCC) of some of the largest tolling authorities in the New York-New Jersey area. Continue reading New York tolling authorities select TTEC Government Solutions to provide enhanced customer contact solutions
Daily Archives: September 26, 2022
Omnichannel Customer Experience Leader Cindy Davis Joins Airship’s Board of Directors
Mobile app experience company Airship announced the appointment of Cindy Davis to its Board of Directors. Continue reading Omnichannel Customer Experience Leader Cindy Davis Joins Airship’s Board of Directors
Interactions Continues to Reshape the Customer Experience Marketplace in Collaboration with NVIDIA Riva
Interactions, the world leader in conversational artificial intelligence (AI), announced a go-to-market collaboration with NVIDIA Riva to reshape the customer experience in the contact centre and beyond. Continue reading Interactions Continues to Reshape the Customer Experience Marketplace in Collaboration with NVIDIA Riva
Creatio Introduces New Apps and Solutions to Streamline Workflows and Improve Efficiency
Creatio, a global vendor of one platform to automate workflows and CRM with no-code and a maximum degree of freedom, together with its partner community have released a wide range of new applications, connectors, and add-ons at the Creatio Marketplace. Continue reading Creatio Introduces New Apps and Solutions to Streamline Workflows and Improve Efficiency