Connex One has raised over £93 million for a minority equity stake from investors including leading technology advisory and investment firm GP Bullhound. The investment will enable the company to continue to scale its global operations and further establish its position as a market leader.
Founded in Manchester in 2013 by brothers Nick Mealey and Richard Mealey, Connex One has developed a multi-award-winning AI-powered customer engagement platform that provides omnichannel communication and business automation. The platform is used by many of the world’s leading brands, powering customer journeys, increasing revenue, and optimising the efficiency of workforces.
In recent years, the firm has rapidly expanded its product and machine learning teams and launched a range of next-generation AI customer engagement features, enabling the business to achieve consecutive years of triple digit-growth of Enterprise clients and ARR.
To support the growing demand from global enterprises, the firm has expanded operations in the UK and internationally. With new offices opened in Miami, Barcelona, and Melbourne already in 2022, Connex One is currently expanding its global workforce to 1,000 people.
“I am delighted to be able to announce the successful completion of our Series C fundraising from leading technology investors. Connex One’s growth rate has been phenomenal; it is a testament to our high calibre global team and the value that our award-winning platform has created for our customers. I am very much looking forward to the next phase of our journey,” says Nick Mealey, CEO and Co-founder of Connex One.
Latium Tech, the investment vehicle owned by Brian Kennedy, took a majority shareholding in Connex One back in 2016, along with Sir Terry Leahy and The William Currie Group. The legal advisor to Connex One was DWF, led by Frank Shephard.