Multilingual messaging provider ChatLingual is thrilled to announce its partnership with HGS UK, a leader in providing world-class customer care and digital innovation for contact centre operations. Continue reading ChatLingual and HGS Announce New Partnership to Pioneer Multilingual CX
Daily Archives: October 25, 2022
Calabrio Welcomes SaaS Experts Daniel Maier and Ryan Toben to Further Develop Revenue Acquisition and Customer Success Initiatives
Calabrio, the workforce performance company, has hired Daniel Maier as chief revenue officer and Ryan Toben as senior vice president of customer success and sales operations. Continue reading Calabrio Welcomes SaaS Experts Daniel Maier and Ryan Toben to Further Develop Revenue Acquisition and Customer Success Initiatives
DRUID Conversational Business Applications to unleash the full potential of a symbiotic relationship between people and technology
DRUID launches Conversational Business Applications (CBA), a new market solution category that moves beyond conversational AI as a technology tool towards a platform that integrates with any existing enterprise system to deliver the most natural employee and customer experience. Continue reading DRUID Conversational Business Applications to unleash the full potential of a symbiotic relationship between people and technology
SoundHound Launches Breakthrough Intelligent Transcription Service
SoundHound AI, Inc., a global leader in voice artificial intelligence, announced the launch of Intelligent Transcription, a real-time voice AI transcription service that goes beyond previous solutions by accurately capturing, identifying and attributing meaning to conversations. Continue reading SoundHound Launches Breakthrough Intelligent Transcription Service
Alida Launches Conversational Surveys
Alida, a leader in experience management, delivered its Fall 2022 product release, bringing to market new technology innovations on its market-leading Total Experience Management (TXM) platform, including a new Conversational Surveys product. Continue reading Alida Launches Conversational Surveys
Desktop Beats Mobile in Financial Services Industry; Contentsquare Benchmark Report Indicates Opportunity to Enhance Digital Experience
Despite mobile driving the majority of digital traffic across industries, more than half of visits to financial services sites (59.97%) still happen on desktop, according to Contentsquare’s 2022 Financial Services Digital Experience Benchmark Report. Continue reading Desktop Beats Mobile in Financial Services Industry; Contentsquare Benchmark Report Indicates Opportunity to Enhance Digital Experience