Qualtrics, the leader and creator of the experience management category, announced CrossXM, a new product line that gives leaders automated insights into how their employee, customer and brand experiences impact one another, helping them identify the actions they can take to drive the biggest impact across their business. Continue reading Qualtrics Announces CrossXM, Helping Companies Measurably Improve Business Results With Better Employee, Customer and Brand Experiences
Daily Archives: October 19, 2022
Vertice Unveils First Pricing Guide of Project Collaboration Software
Vertice, a leading SaaS purchasing and spend management platform, released the industry’s most complete pricing guide into project collaboration software. Continue reading Vertice Unveils First Pricing Guide of Project Collaboration Software
CSG launches Xponent Ignite
CSG® empowers companies to build unforgettable experiences that make it easier for consumers and businesses to connect with, use, and pay for the products and services they value most. Continue reading CSG launches Xponent Ignite
ISG Research™ Issues Proprietary Briefing Detailing How Sitel Group® Empowers the Metaverse Customer Experience
Sitel Group®, one of the largest global providers of customer experience (CX) products and solutions, announced that it has licensed a briefing note written by Information Services Group, Inc. Research™ (ISG Research™) in regards to how the CX leader is empowering the metaverse customer experience. Continue reading ISG Research™ Issues Proprietary Briefing Detailing How Sitel Group® Empowers the Metaverse Customer Experience
Solutions by Text Joins the LiveVox Partner Ecosystem
Solutions by Text, a compliance-first provider of enterprise text messaging solutions focused on consumer financial services, announced an integration with LiveVox, a leading cloud-based provider of customer service and digital engagement tools. Continue reading Solutions by Text Joins the LiveVox Partner Ecosystem
Pega Expands AI Capabilities so Enterprise Users can Work Faster and Smarter to Drive Real Results
Pegasystems announced the latest edition of its Pega Infinity™ software suite to help transform how organizations quickly deploy apps, create smarter workflows, and deliver better experiences for employees and customers. Continue reading Pega Expands AI Capabilities so Enterprise Users can Work Faster and Smarter to Drive Real Results