Ascensos, Europe’s leading customer management outsourcer representing world-class brands, has partnered with IRIS Audio Technologies, the team behind the AI-powered voice isolation app, IRIS Clarity. Continue reading Ascensos implements IRIS Clarity’s cutting-edge voice isolation software to eliminate background noise on customer calls
Daily Archives: October 10, 2022
Connex One raises £93m in Series C funding round
Connex One has raised over £93 million for a minority equity stake from investors including leading technology advisory and investment firm GP Bullhound. The investment will enable the company to continue to scale its global operations and further establish its position as a market leader. Continue reading Connex One raises £93m in Series C funding round
Swanson Health Products Chooses Medallia for Customer Experience
Medallia, the global leader in customer and employee experience, announced that Swanson Health Products has selected Medallia as its experience management platform of choice. Continue reading Swanson Health Products Chooses Medallia for Customer Experience
Gartner Identifies 7 Technology Disruptions That Will Impact Sales Through 2027
Sales leaders need to recognize, prioritize and respond to seven technology disruptions that will transform sales over the next five years, according to Gartner, Inc. They include: generative artificial intelligence (AI), digital twin of the customer, augmented reality/virtual reality (AR/VR), machine customers, digital humans, emotion AI and multimodality. Continue reading Gartner Identifies 7 Technology Disruptions That Will Impact Sales Through 2027
Klaviyo Announces Integration with Wix to Empower Brands to Build Stronger Customer Relationships
Klaviyo, a unified customer platform, announced it has established a new integration with Wix.com Ltd, a leading global SaaS platform to create, manage and grow an online presence, providing Wix users with tools to continue building relationships with their customers. Continue reading Klaviyo Announces Integration with Wix to Empower Brands to Build Stronger Customer Relationships
Clearspeed Announces $27 Million Series C Funding
Clearspeed, the leading provider of voice analytics technology to assess security and fraud risk, announced a $27 million Series C financing, bringing the company’s total funds raised to $50 million. Continue reading Clearspeed Announces $27 Million Series C Funding