Gong, the Revenue Intelligence leader, launched Smart Trackers™, the first user-trainable AI system for deep understanding of customer conversations. Continue reading Gong Launches Smart Trackers
Daily Archives: October 20, 2022
Service additions position Enreach uniquely in managed IT solutions market
Telecommunications specialist Enreach UK has further extended its range of IT support services to deliver even greater protection for SME customers against cyber threats and other security issues. Continue reading Service additions position Enreach uniquely in managed IT solutions market
WaFd Banks on Talkdesk to Transform Customer Experiences
Talkdesk®, a global contact centre leader for customer-obsessed companies, and WaFd Bank, a full-service commercial U.S. bank, are working together to lead faster innovation and better service for banking clients by leveraging the Talkdesk Financial Services Experience CloudTM for Banking, a purpose-built customer experience (CX) platform for industry-specific needs. Continue reading WaFd Banks on Talkdesk to Transform Customer Experiences