Boost.ai announced a new partnership with the international experience consulting firm Clarasys. The relationship between the businesses will help bring conversational AI to more customers in the UK and marks the start of a new channel-focused approach to business for Boost.ai while enhancing Clarasys’ customer experience capability. Continue reading Boost.ai partners with Clarasys as part of new channel-focused business strategy in the UK
Daily Archives: February 16, 2023
Alchemer Launches Alchemer Workflow
Alchemer – a global leader in experience management and enterprise feedback technology – announced the launch of Alchemer Workflow. Alchemer Workflow leverages Alchemer’s award-winning heritage to deliver the fastest, easiest, most effective way to close the feedback loop with customers and employees. Continue reading Alchemer Launches Alchemer Workflow
RingCentral Announces Strategic Collaboration Agreement with AWS
RingCentral announced a Strategic Collaboration with Amazon Web Services, Inc. (AWS) to help organizations accelerate their cloud journeys and transform their employee and customer communications. Continue reading RingCentral Announces Strategic Collaboration Agreement with AWS
NICE CXone Named Leader in Frost and Sullivan’s 2022 North American Enterprise Cloud Contact Center Report
NICE was announced as a leader in growth performance and commitment to innovation in Frost & Sullivan’s Frost Radar North American Enterprise Cloud Contact Center Market for 2022. Continue reading NICE CXone Named Leader in Frost and Sullivan’s 2022 North American Enterprise Cloud Contact Center Report
Quantanite Appoints Technology Executive Scanes Bentley to its Board of Advisors
Quantanite, a customer experience and digital outsourcing solutions provider for the world’s fastest-growing companies, announced that Scanes Bentley, a well-respected technology visionary and customer experience strategist, has been added to its Advisory Board. Continue reading Quantanite Appoints Technology Executive Scanes Bentley to its Board of Advisors
TechSee Releases Open Integration Platform
TechSee, the global leader in Visual Customer Assistance, announced the launch of their “Open Integration Platform,” a full API platform that puts the visual customer experience front and centre. Continue reading TechSee Releases Open Integration Platform