Appello Careline Selects Sabio Group to Support Roll-Out of New Cloud Contact Centre Platform

Appello Careline, an award-winning 24-hour careline services provider, has selected Sabio Group for its migration to a new cloud contact centre platform. In a multi-year agreement, Sabio has helped deliver Appello’s move to Genesys Cloud and will continue to be the delivery and support partner. Continue reading Appello Careline Selects Sabio Group to Support Roll-Out of New Cloud Contact Centre Platform

University Of Worcester Streamlines Clearing Process With 8×8 XCaaS

8×8, a leading integrated cloud communications platform provider, announced that the University of Worcester successfully deployed 8×8 XCaaS™ (eXperience Communications as a Service™) with 8×8 Voice for Microsoft Teams to deliver enhanced experiences for both students and contact centre agents during the latest UK university Clearing period, the system employed by UK universities at the end of the academic year to fill courses. Continue reading University Of Worcester Streamlines Clearing Process With 8×8 XCaaS