Artificial Solutions launches new conversational IVR solution, OpenQuestion, to reduce call misrouting by 90%

Artificial Solutions, the enterprise AI product provider for contact centres, announced the launch of its voice and conversational IVR solution, OpenQuestion. The new offering transforms the way companies interact with their customers by providing faster and more efficient customer service through natural language conversations. Continue reading Artificial Solutions launches new conversational IVR solution, OpenQuestion, to reduce call misrouting by 90%

DRUID and ROBOYO enter a multi-year strategic partnership to boost digital transformation projects through hyperautomation

DRUID, a global leader in conversational AI technology for enterprise productivity, enters a multi-year strategic partnership with ROBOYO, the world’s largest hyperautomation professional services company. Continue reading DRUID and ROBOYO enter a multi-year strategic partnership to boost digital transformation projects through hyperautomation

Conversica Launches First Enterprise-Ready GPT-Powered Chat Solution

Conversica, the leading provider of Conversation Automation solutions for enterprise revenue teams, will showcase Conversica Chat, the first generally available GPT-powered chat solution for enterprise use during the B2B Marketing Exchange (B2BMX) conference being held this week in Scottsdale, AZ. Continue reading Conversica Launches First Enterprise-Ready GPT-Powered Chat Solution