Medallia announced the launch of Medallia Experience Orchestration (MXO), a platform that helps companies use omnichannel customer insights to understand and personalize what their customers want in order to provide the best experience. Continue reading Medallia Experience Orchestration Allows Companies to Use Omnichannel Customer Insights to Personalize Engagement
Daily Archives: February 21, 2023
Sigma Connected South Africa on track for 1,000 job creation target
South African business outsourcing company Sigma Connected has announced it has already created hundreds of new jobs as part of its pledge to create 1,000 roles across the country by 2025. Continue reading Sigma Connected South Africa on track for 1,000 job creation target
Onecom Group makes its second acquisition of 2023 with an asset purchase of the On-Site Connect Limited customer base
Onecom, the UK’s leading business communications technology and cloud communications specialist, has acquired Portsmouth-based cloud technologies provider On-Site Connect Limited’s UK customer base and operating assets. Continue reading Onecom Group makes its second acquisition of 2023 with an asset purchase of the On-Site Connect Limited customer base
Aptumo joins forces with KloudGin to help water providers deliver outstanding customer service
Aptumo, the billing and CRM software created by Echo Managed Services, has announced a partnership with field service and asset management platform KloudGin. Continue reading Aptumo joins forces with KloudGin to help water providers deliver outstanding customer service