FourNet, have acquired leading cybersecurity, network infrastructure and collaboration specialists Nowcomm, one of only two Cisco Gold, Master Security and Master Collaboration accredited partners in the UK. Continue reading FourNet grows with acquisition of Cisco specialists Nowcomm
Monthly Archives: April 2023
Rogers Brings Hundreds of Shaw Customer Service Jobs Back to Canada
Rogers Communications Inc. announced it is repatriating hundreds of Shaw jobs back to Canada as part of its commitment to a 100% Canadian-based customer service team. Continue reading Rogers Brings Hundreds of Shaw Customer Service Jobs Back to Canada
Zoom to acquire Workvivo to bolster the employee experience offering
Behind work are workers. Real everyday people. People who work to live, not live to work. People who need a sense of belonging. It’s a simple concept that often gets forgotten as priorities and demands take over the workday. Continue reading Zoom to acquire Workvivo to bolster the employee experience offering
ResQ creates 290 new jobs in Hull
ResQ, the leading outsourced contact centre specialist, has announced that it will be taking over the second floor of the Hammonds of Hull building, in addition to the first floor which they currently occupy. Continue reading ResQ creates 290 new jobs in Hull
Zendesk adds OpenAI integration to expand AI-powered customer experiences
Zendesk announced its collaboration with OpenAl, an Al research and deployment company, to launch new capabilities that add to the power of Zendesk’s proprietary foundational models with OpenAl’s capabilities. Continue reading Zendesk adds OpenAI integration to expand AI-powered customer experiences
Zoom announces the expansion of Zoom IQ
Zoom Video Communications, Inc. announced the expansion of Zoom IQ, a smart companion that empowers collaboration and unlocks people’s potential by summarizing chat threads, organizing ideas, drafting content for chats, emails, and whiteboard sessions, creating meeting agendas, and more. Continue reading Zoom announces the expansion of Zoom IQ