Avaya Enters Next Chapter of Accelerated Growth and Innovation

Avaya Holdings Corp. (“Avaya” or the “Company”), a global leader in customer experience solutions, announced that it has successfully completed its financial restructuring and emerged from the Chapter 11 process with a growth-oriented capital structure that includes approximately $650 million in liquidity and a net leverage ratio of less than 1x. Continue reading Avaya Enters Next Chapter of Accelerated Growth and Innovation →

CommBox accelerates the autonomous customer experience revolution with the integration of generative AI from ChatGPT

CommBox, provider of the first and only SaaS-based omnichannel autonomous customer communications platform, announced the first in a series of AI-driven capabilities based on OpenAI’s ChatGPT integrated into its platform. Continue reading CommBox accelerates the autonomous customer experience revolution with the integration of generative AI from ChatGPT →