Avaya Enters Next Chapter of Accelerated Growth and Innovation

Avaya Holdings Corp. (“Avaya” or the “Company”), a global leader in customer experience solutions, announced that it has successfully completed its financial restructuring and emerged from the Chapter 11 process with a growth-oriented capital structure that includes approximately $650 million in liquidity and a net leverage ratio of less than 1x. Continue reading Avaya Enters Next Chapter of Accelerated Growth and Innovation

CommBox accelerates the autonomous customer experience revolution with the integration of generative AI from ChatGPT

CommBox, provider of the first and only SaaS-based omnichannel autonomous customer communications platform, announced the first in a series of AI-driven capabilities based on OpenAI’s ChatGPT integrated into its platform. Continue reading CommBox accelerates the autonomous customer experience revolution with the integration of generative AI from ChatGPT