Viking, one of Europe’s largest distributors of office supplies and equipment, has completed the onshoring of its customer service from South Africa to Leicester, UK, creating 60 jobs in the process. Continue reading Viking insources customer service in the UK, creating 60 positions
Daily Archives: May 31, 2023
Content Guru Extends storm’s Sentiment Analysis Capabilities Through Jabra Engage AI Integration
Content Guru, Europe’s leading cloud contact centre and customer experience (CX) provider, has announced the integration of the sentiment analysis software Jabra Engage AI into its storm® platform. Continue reading Content Guru Extends storm’s Sentiment Analysis Capabilities Through Jabra Engage AI Integration
PolyAI Names Kyle DiPentima as Chief Revenue Officer, Expands Global Client List Deploying Customer-Led Voice Assistants
PolyAI, a leading provider of enterprise ready customer-led voice assistants, has announced the appointment of Kyle DiPentima to the net new role of Chief Revenue Officer. Continue reading PolyAI Names Kyle DiPentima as Chief Revenue Officer, Expands Global Client List Deploying Customer-Led Voice Assistants
Vector Capital to Acquire Riverbed Technology
Vector Capital, a leading private equity firm specializing in transformational investments in established technology businesses, announced it has agreed to acquire Riverbed Technology, a leading IT solutions provider that delivers secure, seamless digital experiences and accelerates enterprise performance to global corporations. Continue reading Vector Capital to Acquire Riverbed Technology
8×8 Appoints Samuel Wilson as CEO
8×8, a leading integrated cloud communications platform provider, announced the appointment of Samuel Wilson as the company’s Chief Executive Officer and a member of the Company’s Board of Directors, effective May 26, 2023. Continue reading 8×8 Appoints Samuel Wilson as CEO