LogMeIn, Inc. announced a new huddle and conference room solution, GoToRoom. The company is also announcing a new hardware partnership with Polycom, now part of Plantronics. The new room system includes equipment packages to meet the needs of huddle rooms and medium-sized meeting spaces. Continue reading LogMeIn Announces New Conference Room Solution, GoToRoom; Hardware Partnership with Polycom
Monthly Archives: March 2019
Teleperformance Wins Three-Year Contract with the Construction Skills Certification Scheme
Teleperformance, the global leader in outsourced omnichannel customer experience management, has won a new contract supporting the Construction Skills Certification Scheme (CSCS). Continue reading Teleperformance Wins Three-Year Contract with the Construction Skills Certification Scheme
Serenova Sees Strong Market Traction with Quality Management
Serenova, a leading contact centre-as-a-service (CCaaS) and workforce optimization (WFO) provider, is experiencing significant industry adoption for its native quality management offering, CxEngage Quality Management (CxQM). Continue reading Serenova Sees Strong Market Traction with Quality Management
Sonasoft Corp Signs Definitive Purchase Agreement to Acquire AI Company, Hotify, Inc.
Sonasoft Corp, a leader in innovative eDiscovery and artificial intelligence (AI) solutions, announced that it has jointly signed a definitive purchase agreement to acquire an artificial intelligence (AI) company, Hotify, Inc., and all related interests, assets, and intellectual property. Continue reading Sonasoft Corp Signs Definitive Purchase Agreement to Acquire AI Company, Hotify, Inc.
JAL Works with Accenture to Pilot Artificial Intelligence-Enhanced Airport Service
Japan Airlines (JAL) is working with Accenture on a new service that applies artificial intelligence (AI) to answer passenger requests at the airline’s check-in counters. Continue reading JAL Works with Accenture to Pilot Artificial Intelligence-Enhanced Airport Service
8×8 Powers Communications Platform with New Video Meeting Experience
8×8, a leading cloud provider of voice, video, chat and contact centre solutions for over one million users worldwide announced its new Meetings experience that provides compelling, friction-free video communication with voice, chat and one-touch conferencing. Continue reading 8×8 Powers Communications Platform with New Video Meeting Experience