Business Systems, a leader in voice recording and enterprise workforce optimisation solutions, has been named as a supplier for Lot 13 of the Crown Commercial Service’s (CCS)Network Services 2 framework for contact centre services. Continue reading Business Systems Awarded Place on Network Services 2 Framework →

Atos, a global leader in digital transformation, today announces its new Workplace as a Service | Google Edition, part of its Atos Digital Workplace solutions, to provide enterprise customers with a way of enhancing employee workplace experience, through greater choice for users and a boost to productivity. Continue reading Atos announces new Workplace as a Service offering for optimal employee experience with Google Cloud →

Nuance announced it has been recognized for the third consecutive year as the highest-rated vendor in Opus Research’s Enterprise Intelligent Assistants (EIA) Decision Makers’ Guide1. Continue reading Nuance Earns Highest Score in Opus Research’s 2019 Enterprise Virtual Assistants Evaluation →

Celonis, the market leader in AI-enhanced Process Mining and Process Excellence software, announced that it raised approximately $290 million in Series C funding, valuing the company at $2.5 billion. Leading global enterprises including 3M, Airbus, Danaher, L’Oréal, Lufthansa, Siemens, and Uber rely on Celonis to improve the efficiency of their finance, supply chain, IT, sales, and customer service functions. Continue reading Celonis Raises Approximately $290 Million to Extend Market Leadership in Process Excellence Software →