Avaya, a global leader in enterprise & business solutions to enhance and simplify communications and collaboration, today announced the appointment of Steve Joyner as Managing Director of the UK and Ireland (UK&I). Continue reading Avaya Appoints Steve Joyner as Managing Director for UK and Ireland
Daily Archives: January 22, 2020
Cloud Communications Provider Melrose Labs Launches
Melrose Labs, the newly launched cloud communications provider, have commenced rolling out the first wave of their communication services for voice and messaging. The company expects to be a significant challenger in the market through its broad range of crucial communication services for businesses of all sizes. Continue reading Cloud Communications Provider Melrose Labs Launches
IPsoft Elevates Amelia to Become a Digital Human with New Lifelike Avatar
IPsoft, the largest independent leader in enterprise AI unveiled the new avatar of its market-leading Digital Employee, Amelia, who provides the most human-like digital experiences in the industry. Continue reading IPsoft Elevates Amelia to Become a Digital Human with New Lifelike Avatar
Aircall Announces Strategic Partnership with Converged Network Services Group (CNSG)
Aircall, a leading provider of cloud-based phone and contact centre solutions for scaling businesses announced a strategic partnership with Converged Network Services Group (CNSG). Continue reading Aircall Announces Strategic Partnership with Converged Network Services Group (CNSG)
Glassbox Chosen by Viva Air Group to Optimize Digital Customer Experience
Glassbox, the leading Digital Customer Experience Orchestration solution, announced it has been appointed by Viva Air Group, the leading low-cost airline in the region, to take their Digital Customer Experiences to new heights. Continue reading Glassbox Chosen by Viva Air Group to Optimize Digital Customer Experience
Independent Research Firm Shows Cyara CX Assurance Platform Delivers 283 Percent ROI Within Three Years
Cyara, provider of the leading Automated CX Assurance platform, has released the findings of Forrester’s Total Economic Impact™ (TEI) of Cyara, a commissioned study conducted by Forrester Consulting on behalf of Cyara. Continue reading Independent Research Firm Shows Cyara CX Assurance Platform Delivers 283 Percent ROI Within Three Years