dotdigital, the integrated marketing automation solution in Magento Commerce, part of Adobe Experience Cloud, is enriching its core bundled offering with Live Chat to enable merchants to easily access their marketing automation tools directly within Magento Commerce. Continue reading dotdigital Launches Live Chat Service to Turn Conversations into Conversions →

8×8, a leading integrated cloud communications platform announced a partnership with Virgin Media Business, one of the UK’s largest business data network providers and supplier of business communications solutions to more than 50,000 UK businesses. Continue reading Virgin Media Business and 8×8 Sign Strategic Partnership to Accelerate Cloud Communications Adoption Across the UK →

Medallia has launched Medallia Speech, bringing world leading speech analytics into Medallia Experience Cloud, giving customers a single view of customer experience insights in one platform. Continue reading Medallia Launches Medallia Speech →