TechSee, a global leader in Visual Customer Assistance powered by AI and Augmented Reality, announced that it has joined the Pega Independent Software Vendor (ISV) Partner Program. The Pega ISV Partner Program extends clients’ Pega investments with readily available, out-of-the-box solutions to further accelerate their time to market. Continue reading TechSee becomes Pega® ISV Partner
Monthly Archives: August 2020
AVCtechnologies Announces Agreement to Buy Ribbon’s Kandy Communications Business
American Virtual Cloud Technologies, and Ribbon Communications announced they have entered into a definitive agreement for AVCtechnologies to acquire Kandy Communications, an industry-leading proprietary, multi-tenant, highly scalable cloud communications platform, from Ribbon, in an all-stock transaction. Continue reading AVCtechnologies Announces Agreement to Buy Ribbon’s Kandy Communications Business
BT’s Gosforth contact centre set for major refurbishment
BT’s Gosforth contact centre is set for a multi-million-pound refurbishment as Newcastle was revealed as a key location in the company’s future plans. Continue reading BT’s Gosforth contact centre set for major refurbishment
BT’s Bangor customer service centre set for major redevelopment
BT’s Bangor customer service centre is set for a major redevelopment as the company announced plans today to invest in a large refit of the building. Continue reading BT’s Bangor customer service centre set for major redevelopment
Decibel Reports Record Momentum as Enterprises Prioritize Digital Customer Experiences
As enterprises double down on optimizing digital customer experiences, Decibel, the leader in digital experience analytics, announced impressive growth among its customer base, with the company securing 135% of its revenue forecast for Q2. Continue reading Decibel Reports Record Momentum as Enterprises Prioritize Digital Customer Experiences
Kin + Carta: Partner for Google’s Business Messages
Kin + Carta, an award-winning global technology and innovation consulting firm, is a partner for Google’s recently expanded Business Messages. With over 1 billion people using Google Maps every month, Google’s announcement signals the company’s continued investment in helping businesses connect with their customers. Continue reading Kin + Carta: Partner for Google’s Business Messages