Sprinklr, the Customer Experience Management (CXM) platform for modern enterprises, announced that it is supporting L’Oréal, the world’s largest cosmetics company, by providing an easy way for customers to get the personalized answers they need about any product, on any social media or messaging channel. Continue reading Sprinklr Supports L’Oréal’s Customer Care Transformation Across 36 Brands
Daily Archives: October 28, 2020
Avtex Acquires Aria Solutions
Avtex, a customer experience (CX) consulting and technology company, announced its acquisition of Aria Solutions, a leader in contact centre and customer experience solutions based in Calgary, Alberta, Canada. Continue reading Avtex Acquires Aria Solutions
net2phone Partners with Five9
net2phone, a global provider of unified cloud communications solutions to businesses, announced a partnership with Five9, a leading provider of the intelligent cloud contact centre. Continue reading net2phone Partners with Five9