TTEC EMEA Awarded Approved Supplier Status to the Crown Commercial Services G-Cloud 12 Framework

TTEC, a leading global Customer Experience as a Service (CXaaS) partner for many of the world’s most iconic and disruptive brands, has been approved to supply a comprehensive portfolio of Managed Cloud Contact Centre and Consulting services on the Crown Commercial Services (CCS) G-Cloud 12 framework. Continue reading TTEC EMEA Awarded Approved Supplier Status to the Crown Commercial Services G-Cloud 12 Framework

Medallia LivingLens Announces Integration with Zoom Video Communications

Medallia, the global leader in experience management, announced a new integration between Medallia LivingLens and Zoom Video Communications. Medallia’s market leading experience management technology integrated with Zoom enables research and insights teams to capture powerful feedback via market research video sessions. Continue reading Medallia LivingLens Announces Integration with Zoom Video Communications