Cloud Comms, Contact Centre and Cyber solutions firm, Babble, has announced its fourth deal of 2020, acquiring Shape Networks. The deal marks the next step in Babble’s growth, as the company sets its sights on an ambitious future.

Offering end-to-end voice and data solutions to customers, Shape Networks is a leading communications company that provides unrivalled customer experience alongside its state of the art technology. The acquisition will enhance Babble’s ability to offer the most agile and efficient cloud-based solutions to organisations, allowing them to rapidly adapt to the changing world of work.

Since 2017, Babble has delivered a combination of impressive double-digit organic and acquisitive growth including the purchase of Arden Group, Direct Response Plus, Diva Telecom, Lake Technologies and CMT. The business has more acquisitions in the pipeline.

Matt Parker, CEO at Babble, said: “This is a thrilling and defining time for Babble. As we continue to expand through acquiring high quality businesses, we are getting closer step by step towards our £100m revenue target. We focus on innovative and resilient businesses that are making interesting moves, and Shape Networks fits perfectly within that category.”

James Munro, Founder and CEO at Shape Networks, said: “We are delighted to announce that Shape Networks has been acquired by Babble. A progressive and ambitious business such as Babble has the capabilities to continue to provide our customers with more innovative solutions, whilst still upholding the highest level of customer service.”

About Babble

Babble is a technology business reimagining how we all work. Founded in 2001, the company has helped 2,000 customers with cloud-based solutions that enhance efficiency, flexibility and customer loyalty.

Since it was backed by private equity firm, LDC, in 2017, the company has grown through completing five acquisitions with high recurring revenues. It is on track to deliver on a revenue target of £100m. The business has over 10,000 cloud-based users, 10,000 mobile connections and 2,000 CCaaS seats.

Delivered through long-term client relationships, Babble offers three core solutions; Babble Comms drives efficiencies through cost saving and productivity improvements; Babble Contact increases customer engagement by enabling high quality, positive, productive and ultimately more profitable conversations with customers; and Babble Cyber embeds business resilience by delivering the best cloud-based tools and security available, allowing teams to work the way they want to work.

For more information, please visit https://babble.cloud/