Fiserv, a leading global provider of financial services technology solutions, announced that it has signed a definitive agreement to acquire Ondot Systems, a leading digital experience platform for financial institutions. Continue reading Fiserv Enhances Digital Experiences with Acquisition of Ondot
Monthly Archives: December 2020
imimobile enables ŠKODA AUTO to use the WhatsApp Business API for customer interactions
Global cloud communications software and services provider IMImobile announced that ŠKODA AUTO India has integrated the WhatsApp Business API as part of their customer communication strategy. ŠKODA is now using WhatsApp to streamline the vehicle service booking process, provide breakdown support, share their COVID-19 initiatives, share product information, and more. Continue reading imimobile enables ŠKODA AUTO to use the WhatsApp Business API for customer interactions
Cisco Announces All-New Webex
Cisco announced a wave of Webex innovation to help organizations collaborate seamlessly and transform their employee and customer experiences. Continue reading Cisco Announces All-New Webex
Nearly 70% of organizations believe the productivity gains of remote working are sustainable beyond the pandemic
A majority of organizations have witnessed strong productivity gains in Q3 2020 by allowing employees to work remotely; however, employees are being impacted by the feeling of being “always-on”. Continue reading Nearly 70% of organizations believe the productivity gains of remote working are sustainable beyond the pandemic
Remote Workforce Management – from survive to thrive in 3 easy steps
Richard Pinnington of Calabrio discusses how workforce management means so much more in challenging times… Continue reading Remote Workforce Management – from survive to thrive in 3 easy steps
Business Adoption of 1:1 Video Messaging Grows 471% as Remote Sales and Distributed Work Dominate 2020
With the forced shift to remote work this year, video content went from a nice-to-have to a need-to-have tool for companies, a new research report shows. The number of respondents investing in asynchronous one-to-one video grew exponentially, from 7% in 2019 to 40% in 2020, representing a 471% increase year over year, according to The State of Video Report – 2020 Edition released today by Vidyard and Demand Metric, now in its seventh year. Continue reading Business Adoption of 1:1 Video Messaging Grows 471% as Remote Sales and Distributed Work Dominate 2020