Leading cloud software developer and vendor, Really Simple Systems, has announced the release of a new, enhanced feature that creates data comparison charts on their CRM dashboards. Continue reading Really Simple Systems Releases New Multi-Series Charts Feature
Monthly Archives: March 2021
Upstream Works Announces New Chief Revenue Officer to Lead Global Sales
Upstream Works Software, a provider of Omnichannel Contact Center solutions, announced that Jeff Palmer has rejoined the company in the new position of Chief Revenue Officer (CRO). Continue reading Upstream Works Announces New Chief Revenue Officer to Lead Global Sales
Genesys Announces Intent to Acquire Bold360 from LogMeIn
Genesys®, a global leader in cloud customer experience and contact centre solutions, announced its intent to acquire Bold360, a leader in AI powered digital customer engagement. The proposed acquisition of Bold360 from LogMeIn will advance Genesys’ Experience as a Service(SM) vision. Continue reading Genesys Announces Intent to Acquire Bold360 from LogMeIn
Sabio Group acquires voicebot specialist Fonetic
Sabio Group, Europe’s leading technology and digital CX service provider, has acquired Fonetic, a leading Spanish provider of cloud-enabled AI voicebots, chatbots and customer behaviour analytics solutions. Continue reading Sabio Group acquires voicebot specialist Fonetic
8×8 Launches 8×8 Contact Center for Microsoft Teams
8×8, a leading integrated cloud communications platform, announced the availability of 8×8 Contact Center for Microsoft Teams, which is certified to integrate with Microsoft Teams. Continue reading 8×8 Launches 8×8 Contact Center for Microsoft Teams
Confirmit and FocusVision Appoint Three Senior Executive Women to New Leadership Team
Zhana Baleva, Sara Cohen and Rebecca Wright have been appointed to the Leadership Team for the newly merged businesses of Confirmit and FocusVision, two of the world’s leading research technology companies. Continue reading Confirmit and FocusVision Appoint Three Senior Executive Women to New Leadership Team