Pegasystems, the software company that crushes business complexity at the world’s leading enterprises, announced three new strategic hires to accelerate the company’s sales and ecosystem growth. Continue reading Pegasystems Appoints Three Strategic Hires to Support Sales and Ecosystem Growth
Monthly Archives: March 2021
Sunrise Communications Selects NICE to Boost Workforce Agility and Engagement in Four Countries
NICE announced that Sunrise Communications has selected its WFM and Employee Engagement Manager (EEM) solutions to centralize planning and boost workforce engagement across operations. Continue reading Sunrise Communications Selects NICE to Boost Workforce Agility and Engagement in Four Countries
Confirmit and FocusVision complete transaction to merge
Two of the world’s leading research technology companies – Confirmit and FocusVision – have successfully completed the transaction to merge. The deal closed in quarter one, ahead of the anticipated timeline. Continue reading Confirmit and FocusVision complete transaction to merge
Deliveroo choose SVL to provide Workforce Management solution
SVL is delighted to announce they are providing a workforce management (WFM) solution for global on-line food delivery giant Deliveroo. Continue reading Deliveroo choose SVL to provide Workforce Management solution
Mulberry selects SurveyMonkey’s GetFeedback platform to power its agile customer experience program
SurveyMonkey, a leader in agile software solutions for customer experience, market research, and survey feedback, announced that Mulberry, a global luxury lifestyle brand, has selected SurveyMonkey’s GetFeedback platform to power its customer experience (CX) program. Continue reading Mulberry selects SurveyMonkey’s GetFeedback platform to power its agile customer experience program
Zappix Partners with Lifesize to Provide Visual IVR Solutions
Zappix, the leading Visual IVR and Customer Self-Service Solutions provider, has partnered and integrated with Lifesize, a leader and global provider of cloud contact centre and video meeting solutions, to bring automation, artificial intelligence, and self-service to enterprise customer service communications. Continue reading Zappix Partners with Lifesize to Provide Visual IVR Solutions