Tollring revs up senior management with new global head of sales

Tollring has enhanced its senior management team with the appointment of Andy Bannister as Global Head of Sales. Andy will lead the sales strategy across the entire Tollring portfolio of analytics, call recording and fraud management solutions, developing relationships with existing partners and new service providers across the globe. Continue reading Tollring revs up senior management with new global head of sales

Consilium Transforms AI-Enabled CX with launch of UniCh.AI Conversational Bots

Consilium Software, a world-leading provider of enterprise software for unified communications and contact centres, announced the general availability of its UniCh.AI™ solution. UniCh.AI allows contact centres to create intelligent conversational chatbots and turn their contact flows into natural conversations to provide personalized experiences for callers. Continue reading Consilium Transforms AI-Enabled CX with launch of UniCh.AI Conversational Bots