Onecom announces another strand to its strategic partnership with Vodafone, with a five-year agreement to add market leading Vodafone Software Defined Networking Solutions to its OneCloud Managed Service Platform. Continue reading Onecom adds market leading Vodafone service to its OneCloud Managed Service Platform →

Mitto, a leading provider of global omnichannel communications solutions, announced the Mitto platform has added Google Business Messages, a mobile conversational channel that enables brands to engage with customers directly inside Google Search and Maps. Continue reading Mitto Adds Google Business Messages to Help Brands Engage Customers Early in their Journey →

Based on its recent analysis of the global video conferencing market, Frost & Sullivan recognizes Pexip with the 2021 Global Customer Value Leadership Award. Continue reading Pexip Commended by Frost & Sullivan for its Secure, Flexible Video Conferencing Platform →

SearchUnify, a leading unified cognitive search platform, has announced the launch of a suite of apps that power next-gen customer support and self-service experiences. Continue reading SearchUnify Introduces a Suite of Next-Gen Support Applications to Empower Businesses Future-Proof Their Customer Support Strategy →

Gamma Communications plc (“Gamma”), a leading technology-based provider of communication services, launched their cloud-based omnichannel contact centre solution, Horizon Contact, to help small and medium-sized businesses (SMEs) optimise their customer interactions. Continue reading Gamma launches new cloud contact centre solution for SMEs →