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Daily Archives: April 7, 2021

Corporate News

TTEC Increases its Credit Facility to $1.2 Billion

April 7, 2021 Sam Heggie-Collins

TTEC Holdings, Inc., one of the largest, global CX technology and services innovators for end-to-end digital CX solutions, announced today that it has amended its credit facility by exercising its accordion feature to increase the total commitments by $300 million to $1.2 billion. Continue reading TTEC Increases its Credit Facility to $1.2 Billion →

Partnerships

LiveVox Announces Strategic Partnership with Telarus

April 7, 2021 Sam Heggie-Collins

LiveVox, a leading cloud-based provider of customer service and digital engagement tools, has announced a strategic partnership with Telarus, the largest privately-held technology services distributor (master agent) of business cloud services. Continue reading LiveVox Announces Strategic Partnership with Telarus →

Technology

SugarCRM Named a Leader in 2021 Nucleus Research CRM Value Matrix

April 7, 2021 Sam Heggie-Collins

SugarCRM announced its move into the leader quadrant in the 2021 Nucleus Research CRM Value Matrix. Sugar was cited for its functionally complete customer experience management platform including modules for sales, service, and marketing, as well as analytics and data integration. Continue reading SugarCRM Named a Leader in 2021 Nucleus Research CRM Value Matrix →

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