Global cloud communications software and solutions provider, imimobile, part of Cisco, announced that it is working with Tesco Bank to enhance its customer interactions and increase usage of its mobile banking application. Continue reading imimobile partners with Tesco Bank to power its digital-first customer interactions
Daily Archives: April 27, 2021
8×8 Delivers New Integrated Cloud Contact Centre and Communications Capabilities for Hybrid Work
8×8, a leading integrated cloud communications platform provider, announced contact centre, voice communications, chat, and meetings product enhancements, including the new 8×8 Work for Web as well as the industry’s only platform-wide SLA, to help organizations enable hybrid work. Continue reading 8×8 Delivers New Integrated Cloud Contact Centre and Communications Capabilities for Hybrid Work
Dotlines Group integrates VoiSentry voice biometric engine enabling enterprises to seamlessly verify customers with low effort and superior service quality
Dotlines Group (SG), the makers of Pulse CXM, a challenger of legacy customer experience solutions platforms in SE Asia, announced it is partnering with Aculab, a leading provider of telephony hardware and software. The collaboration will integrate Aculab’s VoiSentry voice biometric system into Dotlines’ Pulse – CXM platform application. Continue reading Dotlines Group integrates VoiSentry voice biometric engine enabling enterprises to seamlessly verify customers with low effort and superior service quality
Poly’s Voice-Activated Zoom Rooms with Alexa for Business Introduce a Touch-Free Experience for the Return to the Office
Poly announced Alexa for Business for Zoom Rooms, to provide customers with a hands-free, voice-activated, control experience for new wave meeting collaboration. This new offering enables Poly customers to set up Alexa for Business with just a few clicks. Continue reading Poly’s Voice-Activated Zoom Rooms with Alexa for Business Introduce a Touch-Free Experience for the Return to the Office
Jabra launches intelligent camera line up for insight driven collaboration in the hybrid world
Jabra announces the new Jabra PanaCast camera line-up that’s set to reinvent meeting room video, audio, and intelligence for the ‘new normal’ workspace: the Jabra PanaCast 50 – engineered to be the world’s first new-normal-ready intelligent video bar, and the Jabra PanaCast 20, a ground-breaking intelligent personal camera. Continue reading Jabra launches intelligent camera line up for insight driven collaboration in the hybrid world
Forsta, Reinventing the Global Insights Industry
The newly merged businesses of Confirmit and FocusVision, two of the world’s leading Experience and Research technology companies, have announced Forsta as the new brand for the organisation. Continue reading Forsta, Reinventing the Global Insights Industry