LivePerson and Tech Mahindra announce partnership bringing the power of Conversational AI to brand-consumer communications

LivePerson, a global leader in Conversational AI, and Tech Mahindra, a leading provider of digital transformation, consulting, and business re-engineering services and solutions, announced a new partnership to help brands deliver end-to-end marketing, sales, and customer service solutions by connecting with their customers via AI-powered messaging. Continue reading LivePerson and Tech Mahindra announce partnership bringing the power of Conversational AI to brand-consumer communications

Flexible Work is Here to Stay, But Do Business Leaders Trust Employees When They Work Outside the Office?

Remote work, rapidly accelerated by the pandemic, is now essential to business success and worker productivity. However, as parts of the world open up and hybrid work becomes a reality, research shows that companies must invest in establishing flexible work policies and programs, and address a sizeable disconnect in trust between decision makers and employees, according to a Forrester study commissioned by LogMeIn, Inc., leading provider of cloud-based solutions GoToMeeting, GoToConnect, GoToWebinar, LastPass and Rescue, that enable the work-from-anywhere era. Continue reading Flexible Work is Here to Stay, But Do Business Leaders Trust Employees When They Work Outside the Office?

Nuvias Unified Communications announces management restructure as Steve Harris and Rob Smith step down from current roles

Nuvias UC, the Unified Communications arm of the Nuvias Group, a leading, high-value EMEA distributor, today announced that John Taylor will be joining the business as non-executive Chairman. Continue reading Nuvias Unified Communications announces management restructure as Steve Harris and Rob Smith step down from current roles

ServiceNow Continues Strong EMEA Expansion with the Creation of 300 New Jobs in Dublin, Ireland

ServiceNow, the leading digital workflow company that makes work, work better for people, announced the expansion of its Dublin office where it will create at least 300 new jobs over the next three years as part of the company’s Europe, Middle East and Africa (EMEA) growth plans. Continue reading ServiceNow Continues Strong EMEA Expansion with the Creation of 300 New Jobs in Dublin, Ireland

Redwood Technologies Group Acquires Potomac Integration and Consulting, LLC

Redwood Technologies Group, the parent company of leading CX and cloud contact centre solution provider Content Guru, has announced that it has acquired US-based Potomac Integration and Consulting (PIC), a specialist consultancy organization to US federal government agencies. The acquisition is part of the Group’s US expansion drive. Continue reading Redwood Technologies Group Acquires Potomac Integration and Consulting, LLC