Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been chosen by Civica, a global leader in software for public services, to lead the digital transformation of local authority communications channels. Continue reading Civica Selects Vonage for Next Generation Local Authority Communications
Daily Archives: April 27, 2021
IT Leaders See Opportunity from AI but Lack Technology, Skillsets and Governance to Realize the Promise
Juniper Networks, a leader in secure, AI-driven networks, announced the findings of a global research report showing that while both consumers and enterprises want to use artificial intelligence (AI) to a greater extent – and many executives have put it as a top strategic priority for 2021 – challenges still remain that have hindered actual adoption. Continue reading IT Leaders See Opportunity from AI but Lack Technology, Skillsets and Governance to Realize the Promise
Talkdesk Announces Strategic Partnership with Microsoft
Talkdesk®, the leading cloud contact centre for innovative enterprises, announced an expanded partnership with Microsoft to give contact centres more ways to deliver seamless, highly personalized customer experiences and drive greater productivity by streamlining workflows. Continue reading Talkdesk Announces Strategic Partnership with Microsoft
Dreams Chooses Contentsquare To Support Agile CX Strategy
Contentsquare, the only complete experience analytics platform, is partnering with bed and mattress specialist Dreams, to help the brand optimize its digital presence. Continue reading Dreams Chooses Contentsquare To Support Agile CX Strategy