In an exciting milestone for the charities sector, mGage, in partnership with Oxfam GB, has deployed its next-generation Rich Communication Services (RCS) mobile payment solution, to encourage more donations and higher levels of engagement. Continue reading mGage and Oxfam successfully launch world-first RCS mobile payment campaign
Monthly Archives: May 2021
Blue Prism Launches Version 7 – the Next Generation of Intelligent Automation
Blue Prism® announced the launch of its new intelligent automation platform; radically changing the way human workers, digital workers and business systems work together to resolve complex challenges, regardless of infrastructure. Continue reading Blue Prism Launches Version 7 – the Next Generation of Intelligent Automation
USA: TTEC Announces Plans to Hire 450 Contact Centre Agents in the Kansas City region
TTEC, one of the largest global digital customer experience (CX) technology and services innovators for end-to-end, digital CX solutions, announced its plans to create 450 customer service jobs in the next six months in the Kansas City region. Continue reading USA: TTEC Announces Plans to Hire 450 Contact Centre Agents in the Kansas City region
Kaleyra to Acquire Mobile Messaging Solution Provider mGage
Kaleyra, a rapidly growing cloud communications software provider delivering a secure system of application programming interfaces (APIs) and connectivity solutions in the API/Communications Platform as a Service (CPaaS) market, announced it has signed a definitive agreement to acquire mGage, a leading global mobile messaging provider for $215 million in cash and Kaleyra common stock. Continue reading Kaleyra to Acquire Mobile Messaging Solution Provider mGage
AI-powered Cloud-based Communication Platform, VOXOX, Announces Release of New Features
VOXOX, a 5G-enabled, AI communications platform for businesses, announced their newly released user interface and product features that further enhance their easy-to-use SMS and voice automation solutions. Continue reading AI-powered Cloud-based Communication Platform, VOXOX, Announces Release of New Features
Khoros Brings More Power to Digital Leaders With AI-Powered Insights and Innovation to Drive Deeper Connection and Exceptional CX
Khoros, award-winning leader in digital-first customer engagement software and services, announced its 2021 Spring Innovation Release. The release features exciting new capabilities across the platform, including AI-powered tools for safer, smarter online communities, easier-to-access customer insights, and seamless workflows for paid and organic social media efforts. Continue reading Khoros Brings More Power to Digital Leaders With AI-Powered Insights and Innovation to Drive Deeper Connection and Exceptional CX