CommBox and Voicenter Collaborate to Provide Call Centres with Exceptional Customer Communication Solutions

CommBox and Voicenter have announced a unique collaboration to transform the customer communication industry. CommBox, the innovative omnichannel customer communication platform, and Voicenter, the cloud-based VoIP Call Center service provider, collaborate to upgrade phone and digital communication for Call Centers. Continue reading CommBox and Voicenter Collaborate to Provide Call Centres with Exceptional Customer Communication Solutions

Phrasee Announces Real-Time Language Personalization and Insights to Automate the Way Brands Engage with Their Customers

Phrasee, the leader in brand language optimization, announced a breakthrough AI technology that enables brands to personalize the language each customer receives in real-time. The new capability will ensure each customer receives on-brand messaging that is most likely to resonate with their individual profiles, leading to increased engagement and revenue. Continue reading Phrasee Announces Real-Time Language Personalization and Insights to Automate the Way Brands Engage with Their Customers