Starmind, an AI technology, seamlessly connects employees to expert knowledge in real-time, announces Ronan Kirby as Chief Customer Officer (CCO). The seasoned C-Level sales and marketing leader has a history of building, scaling and transforming high-performance, go-to-market organizations in EMEA and beyond. Continue reading Starmind Welcomes Ronan Kirby as Chief Customer Officer
Monthly Archives: April 2022
Windstream Enterprise OfficeSuite UC® Contact Center Services Introduce Omnichannel Capabilities
Windstream Enterprise (WE), a leading managed communications service provider, has announced new omnichannel capabilities within its OfficeSuite UC® Contact Center Service (CCS) platform to connect all of a company’s touchpoints and sustain the context of each customer interaction across multiple digital channels. Continue reading Windstream Enterprise OfficeSuite UC® Contact Center Services Introduce Omnichannel Capabilities
InMoment and inQuba Partnership Offers Journey-First Approach to Experience Improvement
InMoment®, the leading provider of Experience Improvement (XI)™ solutions, and inQuba, the leader in customer journey management, announced a partnership to offer a journey-first approach to customer experience improvement. Continue reading InMoment and inQuba Partnership Offers Journey-First Approach to Experience Improvement
Voximplant Now Lets Developers Embed Audio & Video Conferencing in Any App
Voximplant, an intelligent cloud communications platform, now enables businesses and developers to embed full-scale video conferencing directly into their apps and workflows. With top–tier video and audio meetings integrated into their familiar services, end-users can collaborate more closely and discuss their projects with minimal context switching. Continue reading Voximplant Now Lets Developers Embed Audio & Video Conferencing in Any App
Lumen Selects Alianza to Power Communications Network Transformation from the Cloud
Alianza, Inc. and Lumen Technologies announced that Lumen will use Alianza’s cloud communications platform to strengthen its voice services portfolio and provide customers with robust, anywhere business communication functionality. Continue reading Lumen Selects Alianza to Power Communications Network Transformation from the Cloud
Messagepoint Recognized as 2022 SPARK Matrix™ Technology Leader in Customer Communications Management by Quadrant Knowledge Solutions
Messagepoint has been named a 2022 SPARK Matrix™ Customer Communications Management (CCM) Technology Leader by global research and consulting firm, Quadrant Knowledge Solutions. Continue reading Messagepoint Recognized as 2022 SPARK Matrix™ Technology Leader in Customer Communications Management by Quadrant Knowledge Solutions