MiaRec, a global provider of award-winning workforce and customer engagement solutions, announced the release of its Customer Sentiment Analysis to its interaction recording and customer engagement platform. Continue reading MiaRec Announces Release of Customer Sentiment Analysis
Daily Archives: May 17, 2022
Smarsh to Acquire TeleMessage
Smarsh, the industry leader in enabling organizations to easily manage risk and uncover the value within their communications data, announced that they have entered into an agreement to acquire TeleMessage, a global leader in mobile messaging and voice capture and archiving. Continue reading Smarsh to Acquire TeleMessage