The technology sector’s widespread use of unnecessary jargon and technobabble is stopping people joining the sector and needs to be eliminated. That’s according to Babble, which released new research revealing how companies delay or abandon technology investments when confronted with impenetrable jargon. Continue reading Tech jargon is turning 60% of people away from technology jobs, says Babble
Daily Archives: June 9, 2022
TelcoSwitch receives private equity investment to accelerate ambitious growth
Private equity fund Queen’s Park Equity (QPE) has partnered with TelcoSwitch, a leading provider of unified communications and compliance solutions supporting 140,000 active daily users across 65 countries. Continue reading TelcoSwitch receives private equity investment to accelerate ambitious growth
Genesys Unveils Customer Journeys for the Experience Era
Genesys®, a leader in cloud customer experience orchestration, announced innovation that makes it possible for businesses to operationalize empathy for stronger relationships with their customers. The company is expanding its existing orchestration capabilities with deeper customer journey analytics that enable businesses to become people-centric on a scale unrivalled. Continue reading Genesys Unveils Customer Journeys for the Experience Era
Startek® Partners with Genesys® for Advanced Experience Orchestration Capabilities
Startek®, a global customer experience (CX) solutions provider, announced that it has partnered with Genesys®, a leader in cloud customer experience orchestration, to further enhance its delivery of omnichannel solutions. Continue reading Startek® Partners with Genesys® for Advanced Experience Orchestration Capabilities
Smart Communications Positioned as a Leader in the IDC MarketScape
Smart Communications™, a leading technology company focused on helping businesses engage in more meaningful customer conversations announced that it has been named a Leader in the IDC MarketScape: Worldwide Cloud Customer Communications Management Applications 2022 Vendor Assessment. Continue reading Smart Communications Positioned as a Leader in the IDC MarketScape
Tanla forges exclusive partnership with Kore.ai to offer Conversational AI Solutions on Wisely
Tanla, a leading global CPaaS provider, and Kore.ai, the world’s leading enterprise conversational AI software platform and solutions company, announced an exclusive partnership in five countries – India, United Arab Emirates, Indonesia, Vietnam, and Philippines. Continue reading Tanla forges exclusive partnership with Kore.ai to offer Conversational AI Solutions on Wisely