MoEngage raises $77 Million in Series E funding led by Goldman Sachs Asset Management and B Capital

MoEngage, the insights-led customer engagement platform, announced that it has raised $77 Million in Series E funding. This round is led by Goldman Sachs Asset Management and B Capital, with participation from the company’s existing investors Steadview Capital, Multiples Alternate Asset Management, Eight Roads Ventures, and Matrix Partners India. Continue reading MoEngage raises $77 Million in Series E funding led by Goldman Sachs Asset Management and B Capital

Upstream Works Announces AI Application Integrations for Intelligent Agent and Customer Experiences

Upstream Works, a provider of omnichannel contact centre solutions, announces a suite of artificial intelligence (AI) application integration capabilities, Upstream Works Desktop Version 5.0, and cloud offerings, to be unveiled at the Cisco Live event in June. Continue reading Upstream Works Announces AI Application Integrations for Intelligent Agent and Customer Experiences