Calix, announced that the award-winning Calix Support Cloud (Support Cloud) will further enable customer support teams to easily deliver proactive support thanks to continued automation, expanded analytics, and more support channels. Continue reading Enhanced Automation and AI-Powered Chatbot Added to Calix Support Cloud
Daily Archives: October 19, 2022
Vonage Applauded by Frost & Sullivan for Its Fully Integrated API, Unified and Contact Centre Communications-as-a-service Platform, and Competitive Strategy
Frost & Sullivan has recognized Vonage with the 2022 North American Competitive Strategy Leadership Award for its API-led business communications solutions. Continue reading Vonage Applauded by Frost & Sullivan for Its Fully Integrated API, Unified and Contact Centre Communications-as-a-service Platform, and Competitive Strategy
SADA Partners with Google Cloud to Deliver Contact Center AI Platform
SADA, a leading business and technology consultancy and award-winning Google Cloud Partner, announced it is officially a delivery partner for Google Cloud’s Contact Center AI Platform. As a delivery partner, SADA will offer and deploy Google Cloud’s enterprise-grade, AI-powered cloud contact centre solution globally. Continue reading SADA Partners with Google Cloud to Deliver Contact Center AI Platform