IGT Solutions Selects NICE CXone to Deliver a Seamless Customer Experience for its Travel and Hi-Tech Brands

NICE announced IGT Solutions (IGT), a next-gen customer experience (CX) company, has chosen NICE CXone’s world-leading cloud CX platform to ramp up its operations, fostering seamless customer interactions in the Travel and Hi-Tech industries. For more than two decades, IGT has provided integrated business process management, technology, and digital services and solutions across industries. Continue reading IGT Solutions Selects NICE CXone to Deliver a Seamless Customer Experience for its Travel and Hi-Tech Brands

Acqueon Announces Significant Growth Investment from Long Ridge Equity Partners; Everstone Capital sells majority stake

Acqueon, a leading provider of omnichannel customer engagement software, announced a majority growth investment from Long Ridge Equity Partners (“Long Ridge”). Existing investor Everstone Capital has exited its majority stake and remains a minority equity holder in the Company. Continue reading Acqueon Announces Significant Growth Investment from Long Ridge Equity Partners; Everstone Capital sells majority stake